1. Overall, the courses meet my learning needs

Strongly agree   Agree   Neither   Disagree   Strongly disagree

2. Overall, the courses helped me to acquire practical management tools in actual working situations

Strongly agree   Agree   Neither   Disagree   Strongly disagree

3. Rate your understanding of the learned courses

No knowledge   Some Knowledge   Reasonable understanding
Good   Thorough understanding

4. Comfortable with the level of English used in the courses

Strongly agree   Agree   Neither   Disagree   Strongly disagree

5. Able to finish the courses in the given estimated time

Strongly agree   Agree   Neither   Disagree   Strongly disagree

6. Need to translate (written or verbally) the courses into your mother language for a better understanding

Always   Often   Sometime   Seldom   Never

7. Usage of English dictionary while studying the courses

Always   Often   Sometime   Seldom   Never

8. How often do you skip the word or sentence without complete understanding of the meaning

Always   Often   Sometime   Seldom   Never

9. Is English one of the barriers of learning

Strongly agree   Agree   Neither   Disagree   Strongly disagree

10. Would you prefer to have these courses implemented in your mother language

Strongly agree   Agree   Neither   Disagree   Strongly disagree

11. Because of English barrier, learned skills and knowledge are not easy to apply in your workplace

Strongly agree   Agree   Neither   Disagree   Strongly disagree

12. Courses present (except financial courses) examples and cases related to your workplace

Strongly agree   Agree   Neither   Disagree   Strongly disagree

13. Examples and cases presented in the courses (except financial courses) are unrealistic in your working place

Strongly agree   Agree   Neither   Disagree   Strongly disagree

14. Cultural differences between the content of courses (except financial courses) and your working place

Strongly agree   Agree   Neither   Disagree   Strongly disagree

15. Cultural difference is one of the barriers of learning

Strongly agree   Agree   Neither   Disagree   Strongly disagree

16. Would you prefer to have these courses developed in your country by the local e-learning company?

Strongly agree   Agree   Neither   Disagree   Strongly disagree

17. Because of the cultural difference, learned skills and knowledge are not easy to apply in your workplace

Strongly agree   Agree   Neither   Disagree   Strongly disagree

18. Location of your hotel

China   Japan   Korea   Malaysia   Sri Lanka   Thailand   Vietnam
Other

19. How many years have you worked with Hilton

0-1 year   2-5 years   6-10 years   11-15years   16 years -

20. Your Department

Accounting	Engineering	Executive office	Food & Beverage
HR	Kitchen	Public Relation	Purchasing
Rooms Division	Sales & Marketing	Other